This website is operated by and Vitesse Media Plc company registration number 02607995 and whose registered office is at 5th Floor 6 St Andrew Street, London, EC4A 3AE (“we” “us” “our”)
- the personal information we collect about you
- what we do with your information, and
- who your information might be shared with.
What information do we collect?
Personal information provided by you: We collect personal information about you (such as your name, address, business name and ownership details of the same, telephone number, payment details) when you register with us or make an application. We also collect personal information when you contact us, send us feedback or participate in competitions.
How will we use the information about you?
We collect information about you so that we can:
- identify you and manage any applications you hold with us;
- process your application;
- conduct research, statistical analysis and behavioural analysis;
- if you agree, let you know about other products or services that may be of interest to you—see ‘Marketing’ section below;
- detect and prevent fraud;
- check you fulfil the competition criteria;
- customise our website and its content to your particular preferences;
- notify you of any changes to our website or to our services that may affect you;
- carry out security vetting; and
- improve our services;
Sensitive personal information
We may ask you to provide sensitive personal information, for example during the competition application process. If we request such information, we will explain why we are requesting it and how we intend to use it.
Sensitive personal information includes information relating to:
- your ethnic origin
- your political opinions
- your religious beliefs
- whether you belong to a trade union
- your physical or mental health or condition
- your sexual life, and
- whether you have committed a criminal offence
We will only collect your sensitive personal information with your explicit consent.
Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf to the processing of his/her personal data;
- receive on his/her behalf any data protection notices; and
- give consent to the transfer of his/her personal data abroad.
Monitoring and recording communications
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
We would like to send you information by post, email, telephone, text message (SMS) or automated call about the competition and any other services we later offers which may be of interest to you. This will also include details of our judges and sponsors.
We have carefully selected businesses that sponsor our competitions as well as our marketing partners who may, from time to time, send you marketing messages. By submitting your entry you consent to us passing on your details to these third parties. By submitting your entry you have agreed to your data being shared with us, our sponsors and our judges.
We may disclose your personal data to:
- other companies within our group;
- our agents and service providers;
- law enforcement agencies in connection with any investigation to help prevent unlawful activity;
- our business partners, judges and sponsors in accordance with the ‘Marketing and opting out’ section above.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of it, please:email, call or write to us (see ‘How can you contact us?’ below)
- email, call or write to us (see ‘How can you contact us?’ below)
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information you want a copy of, including any account or reference numbers, if you have them
We may charge a small fee of £10 for this service.
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
- email, call or write to us (see ‘How can you contact us?’ below
- let us have enough information to identify you (eg account number, user name, registration details), and
- let us know the information that is incorrect and what it should be replaced with
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
- email, call or write to us. You can also unsubscribe at any time from our email newsletter BusinessGO, on the unsubscribe link.
- let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)
Acceptable use policy
This acceptable use policy (“Policy”) applies as between you, the user of www.britishsmallbusinessgrants.uk and all associated web pages (“Site”) and Vitesse Media Plc company registration number 02607995 and whose registered office is at 5th Floor 6 St Andrew Street, London, EC4A 3AE (“we” “us” “our”).
1.1 Together with our Website Terms and Conditions and Competition Terms and Conditions, this Policy governs how you may access and use the Site.Acceptable use
2. Acceptable use
2.1 We permit you to use the Site for information only and, where applicable, to apply for one of our competitions as advertised on the Site and in accordance with the Competition Terms and Conditions. Use of the Site in any other way, including without limitation in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.
3. Restrictions on use
3.1 As a condition of your use of the Site, you agree:not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or the Website Terms and Conditions or the Competition Terms and Conditions;
3.1.1 not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or the Website Terms and Conditions or the Competition Terms and Conditions;not to use the Site to commit any act of fraud;
3.1.2 not to use the Site to commit any act of fraud;not to use the Site to distribute viruses or malware or other similar harmful software code;
3.1.3 not to use the Site to distribute viruses or malware or other similar harmful software code;not to use the Site for purposes of promoting unsolicited advertising or sending spam;
3.1.4 not to use the Site for purposes of promoting unsolicited advertising or sending spam;
3.1.5 not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
3.1.6 not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;not to use the Site in any manner that harms minors;
3.1.7 not to use the Site in any manner that harms minors;not to promote any unlawful activity;
3.1.8 not to promote any unlawful activity;not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
3.1.9 not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
3.1.10 not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;not to attempt to circumvent password or user authentication methods; and
3.1.11 not to attempt to circumvent password or user authentication methods; andto comply with the provisions relating to our intellectual property rights and software contained in our Website terms and conditions of use.
3.1.12 to comply with the provisions relating to our intellectual property rights and software contained in our Website terms and conditions of use.
4. Bulletin boards, chat rooms and other interactive services
4.1 We may make bulletin boards, chat rooms or other communication services (‘Interactive Services’) available on the Site.
4.2 We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site (“Submissions”) to our interactive services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
4.3 We may remove or edit any Submissions to any of our interactive services whether they are moderated or not.
4.4 Any Submission you make must comply with our Submission standards set out below.
5. Submission standards
5.1 Any Submission or communication to us or users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is: your own original work and lawfully submitted;
5.1.1 your own original work and lawfully submitted;
5.1.2 actually accurate or your own genuinely held belief; provided with the necessary consent of any third party;
5.1.3 provided with the necessary consent of any third party; not defamatory or likely to give rise to an allegation of defamation;
5.1.4 not defamatory or likely to give rise to an allegation of defamation;not offensive, obscene, sexually explicit, discriminatory or deceptive; and
5.1.5 not offensive, obscene, sexually explicit, discriminatory or deceptive; and
5.1.6 unlikely to cause offence, embarrassment or annoyance to others.
6. Linking and framing
6.1 You may create a link to our Site from another website without our prior written consent provided no such link:
6.1.1 creates a frame or any other browser or border environment around the content of our Site;implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
6.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
6.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; oris placed on a website that itself does not meet the acceptable use requirements of this Policy.
6.1.4 is placed on a website that itself does not meet the acceptable use requirements of this Policy.We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
6.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.Using our name and logo
7. Using our name and logo
7.1 You may not use our trade marks, logos or trade names except with our written consent.
8.1 We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach. You may also be prevented from entering any promotion on our Site.
9.1 We will try to resolve any disputes with you quickly and efficiently.If you are unhappy with us please contact us as soon as possible.
9.2 If you are unhappy with us please contact us as soon as possible.If you and we cannot resolve a dispute using our complaint handling procedure, we will:
9.3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:let you know that we cannot settle the dispute with you; and
9.3.1 let you know that we cannot settle the dispute with you; and
9.3.2 give you certain information as required by law.
9.4 If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this Policy.
9.5 Relevant laws of England and Wales will apply to this Policy.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Site
2.2 We use the following types of cookie:Strictly Necessary Cookies
a. Strictly Necessary Cookies
A cookie falls into this category if it is essential to the operation of our Site, supporting functions such as logging in.
b. Analytics Cookies
It is important for us to understand how you use our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our Site and your experience of it.
c. Functionality Cookies
Functionality cookies enable us to provide additional functions to you on our Site such as personalisation and remembering your saved preferences.
d. Targeting Cookies
It is also important for us to know when and how often you visit our Site, and which parts of it you have used (including which pages you have visited and which links you have clicked on). As with analytics cookies, this information helps us to better understand you and, in turn, to make our Site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
e. Third Party Cookies
Third party cookies are not placed by us and we have no control over them. Third party cookies may be used by advertising services to serve up tailored advertising to you on our Site, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).
f. Persistent Cookies
Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our Site.
g. Session Cookies
Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our Site until you close your browser. Session cookies are deleted when you close your browser.
2.3 For more specific details of the cookies that we use, please refer to the table below.
3. What cookies does our site use?
Cookie Title | Cookie Name | Purpose of Cookie | Type of Cookie
4. How you can control cookies
4. 1 Internet browsers normally accept cookies by default. You can change these settings if you wish, however please be aware that this is not generally a per-site setting and will prevent all websites from using cookies, not just ours. Please also be aware that by disabling cookies in your browser, you may impair the functionality of our Site.The links below provide instructions on how to control cookies in all mainstream browsers:
4.2 The links below provide instructions on how to control cookies in all mainstream browsers:Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
4.2.1 Google Chrome:
4.2.2 Microsoft Internet Explorer:
4.2.3 Microsoft Edge:
https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
4.2.4 Safari (OSX):
4.2.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
4.2.6 Mozilla Firefox:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Further information
6.2 For more information about cookies, please visit www.aboutcookies.org (this is an external link and we are not responsible for its content).
6.3 For more information about privacy, data protection and our terms and conditions, please visit;
6.3.2 Terms and Conditions
6.3.3 Competition Terms